Why Is My Card Deposit Different From My Sales Total?
A card deposit can differ from daily sales because of batch timing, refunds, fees that are deducted, chargebacks, or tips. Comparing the deposit to the batch report usually explains the gap.
Direct Answer
A card deposit can differ from daily sales because of batch timing, refunds, fees that are deducted, chargebacks, or tips. Comparing the deposit to the batch report usually explains the gap.
Direct Answer
A card deposit often does not match the sales total you see at the register. The most common reasons are batch timing, refunds, processing fees that are netted out of the deposit, chargebacks, and tips or adjustments. A deposit is usually the result of several batches and adjustments, not one day's sales.
How It Works
Sales are grouped into batches, and each batch is paid out on the processor's funding schedule. Depending on the agreement, fees may be deducted from each deposit or billed separately. Refunds and chargebacks reduce the amount paid out. Because batches close at a cut-off time, a sale made late in the day can land in the next batch and appear in a different deposit.
Key Points
- Compare the deposit to the batch report, not only to the day's register total.
- Fees, refunds, and chargebacks reduce the amount deposited.
- Sales after the cut-off time usually fall into the next batch.
- Tips and adjustments can change the final amount.
What Merchants Should Know
Reconcile each deposit against the batch or settlement report from your processor. If the numbers still do not add up, look for refunds, disputes, or fee deductions in the statement for that period. Keep a simple record of which batches each deposit covers so differences are easy to trace.
